Queens of Kingston — Terms and Conditions for the Online Sale of Goods and Services

Last Modified: March 27, 2026

This document contains important information regarding your rights and obligations, as well as the conditions, limitations, and exclusions that apply to your purchase. Please read it carefully.

By placing an order for products or services through this website, you affirm that you are of legal age to enter into this agreement, and you accept and are bound by these terms and conditions.

Section 1: Overview

These terms and conditions apply to the purchase and sale of all products and services through queensofkingston.com (the "Website"), including digital courses, membership access, AI companion tools, and physical products. These Terms are subject to change by Imantia Creative LLC (referred to as "us," "we," or "our") without prior written notice, at our sole discretion. Any changes will be reflected in the "Last Modified" date above. Your continued use of the Website after that date constitutes your acceptance of the revised Terms.

Please also review our Privacy Policy before placing any order.

Section 2: Order Acceptance and Cancellation

Your order constitutes an offer to purchase under these Terms. All orders must be accepted by us. We reserve the right to decline any order at our sole discretion, even after sending a confirmation email.

Section 3: Prices and Payment Terms

All prices are listed in US dollars unless otherwise stated. Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as confirmed in your order confirmation email.

We may offer promotions or limited-time pricing governed by separate terms. Where a conflict exists between promotional terms and these Terms, the promotional terms govern.

We accept all major credit cards and other payment methods as displayed at checkout. You represent that your payment information is accurate, that you are authorized to use the payment method provided, and that you will honor all charges incurred.

Section 4: Digital Products — No Refunds

Due to the nature of digital products and the immediate access granted upon purchase, all sales are final. This applies to all Salons, AI companion tools, digital downloads, and membership access. By completing your purchase, you acknowledge and agree that no refunds will be issued under any circumstances.

Section 5: Physical Products — Returns and Refunds

Queens of Kingston will offer handmade ceramic and physical goods in the future. Return and refund terms for physical products will be published at the time those products become available and will be incorporated into these Terms by reference.

Section 6: Membership Terms

My Hive Membership is offered on a recurring subscription basis. Membership fees are billed at the frequency selected at checkout. You may cancel your membership at any time, and cancellation will take effect at the end of your current billing period. No partial refunds are issued for unused membership time. We reserve the right to modify membership pricing, features, or content with reasonable notice.

Section 7: Disclaimer of Warranties

All products and services are provided "as is" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Queens of Kingston does not dispense medical, psychological, therapeutic, or financial advice. All content is offered for educational and creative embodiment purposes only. You are responsible for your own choices, actions, and wellbeing.

Section 8: Limitation of Liability

To the fullest extent permitted by law, Imantia Creative LLC shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of this Website or purchase of any product or service. Our maximum liability to you, for any reason, shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Section 9: Personal Use Only

All products and services purchased through this Website are licensed for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, sell, sublicense, or share any course content, AI tools, or digital materials without prior written consent from Imantia Creative LLC.

Section 10: Intellectual Property

All content on this Website, including but not limited to the Queens of Kingston name, course materials, frameworks, scripts, visual assets, and the Queens of Kingston method, is the intellectual property of Imantia Creative LLC and is protected by applicable copyright, trademark, and intellectual property laws. Unauthorized use is prohibited.

Section 11: Privacy

We are committed to protecting your privacy. Our Privacy Policy, available at queensofkingston.com/privacy, governs the collection and use of your personal data in connection with any purchase or use of this Website.

Section 12: Force Majeure

We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disaster, pandemic, governmental action, war, civil unrest, labor disputes, or technology failures.

Section 13: Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Colorado.

Section 14: Dispute Resolution and Binding Arbitration

Any dispute, claim, or controversy arising from or relating to these Terms or your purchase of any product or service through this Website shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator's decision shall be final and binding. Nothing in this section prevents either party from seeking injunctive or other equitable relief where appropriate.

Section 15: Assignment

You may not assign your rights or delegate your obligations under these Terms without our prior written consent. Any attempted assignment in violation of this section is null and void.

Section 16: No Waivers

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision going forward. Any waiver must be in writing and signed by an authorized representative of Imantia Creative LLC.

Section 17: Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining Terms shall continue in full force and effect.

Section 18: Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Imantia Creative LLC regarding your use of this Website and purchase of any products or services.

Section 19: Contact and Support

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